Is 100% automation really feasible – and do I want it?
Fewer errors. Repetitive tasks eliminated. Speedier execution of processes. These are among the promises of “end-to-end automation,” or “100% automation.” But the shift can still be a daunting prospect for a company without prior experience.
Concerns around a lack of process oversight and audit requirements, or vulnerability to errors going unnoticed, are entirely avoidable. In some cases, they’re based on interactions with more primitive automation tools.
Consider the path to 100% automation as analogous to regular cars evolving into self-driving cars.
The early days of automation are like the current generation of autonomous vehicles. Tesla’s semi-autonomous “Autopilot” system is the legacy batch scheduler of the automotive world — it provides some useful assistance but isn’t flawless (there’s still the occasional autopilot-engaged accident) and isn’t truly autonomous, as a human needs to keep oversight at all times for safe operation.
However, we can imagine that not too far from now, Tesla and others who offer self-driving cars, will be truly capable technically of fully autonomous operation. But for them to be accepted, people need to have confidence in their ability to drive safely 100% of the time, however short or long the journey may be.
That’s where we are now with tools like RunMyJobs by Redwood. It’s capable of delivering end-to-end automation across business units, geographies, different platforms and beyond. But if you aren’t yet ready for a deployment that large, they work just as efficiently in smaller, more limited scenarios — and still provide an easy route to scaling in the future.
Some people believe that because legacy job schedulers don’t deliver 100% end-to-end automation, they’re a “safer” choice. But don’t confuse inefficiency for control and oversight. Many of these older tools can be complex to deploy and manage in a live environment, which often proves a challenge when it comes to increasing automation levels in the future.
So, perhaps the question of whether you want 100% automation right now isn’t the best way to think about it.
Instead, think about whether you would you buy a car that was only capable of making short journeys? Probably not. You know that sooner or later, you’re going to want or need to take it further than you initially imagined.
To see how RunMyJobs can help you on your journey to 100% automation at your own pace, book a demo.
About The Author
Neil Kinson
Neil Kinson is the Chief of Staff for Redwood Software. He has over 35 years of experience in enterprise software and technology businesses, focusing on operations, SaaS, solution sales, and channel.