Redwood Software is a Leader in Gartner® Magic Quadrant™ for SOAP — Two years in a row
Learn why Redwood was recognized again as a Leader in the 2025 Gartner® Magic Quadrant™ for SOAP report.
Furthest in Completeness of Vision
With 30 years of automation expertise and having delivered Service Orchestration and Automation Platform (SOAP) capabilities as SaaS for over 10 years, Redwood was positioned furthest in Completeness of Vision.
We feel Redwood’s forward-thinking approach and obsession with customer success continue to drive innovation, ensuring organizations have the digital infrastructure and key capabilities, like AI-powered observability for proactive insights, to succeed in the future of automation.
Highest for Ability to Execute
Redwood was also positioned highest on the Ability to Execute axis. We believe our proven automation fabric solutions are trusted by global organizations to automate and orchestrate their mission-critical end-to-end business and IT processes, from managing complex data pipelines and secure file transfers to automating core IT operations.
We believe this focus on reliable, real-world execution, via SOAP solution functionality that exceeds traditional workload automation (WLA) features, optimizes customers’ ability to meet demanding SLAs, achieve significant business outcomes and scale with confidence across hybrid environments. Redwood solutions eliminate the need for custom scripting, provide self-service tools and offer event-driven scheduling.
Gartner SOAP FAQs
What is a SOAP?
According to Gartner, a Service Orchestration and Automation Platform (SOAP) is described as follows: “Service orchestration and automation platforms are essential for delivering business services through complex workloads. SOAPs unify workflow orchestration, workload automation and resource provisioning, extending across data pipelines and cloud-native architectures.”
SOAPs adapt to use cases for application architectures, cloud-native infrastructure and data pipelines. Thus, they complement DevOps initiatives and integrate with toolchains to standardize digital business processes.
Infrastructure and operations leaders (I&O leaders) can use SOAPs to design and implement business services with customer-focused agility, improving SLA outcomes and reducing operational costs.
What is the Gartner Magic Quadrant™?
"A Magic Quadrant™ provides a graphical competitive positioning of four types of technology providers in markets where growth is high and provider differentiation is distinct:
- Leaders execute well against their current vision and are well-positioned for tomorrow.
- Visionaries understand where the market is going or have a vision for changing market rules, but do not yet execute well.
- Niche Players focus successfully on a small segment or are unfocused and do not out-innovate or outperform others.
- Challengers execute well today or may dominate a large segment but do not demonstrate an understanding of market direction."
Gartner, Inc. Magic Quadrant for Service Orchestration and Automation Platforms. Hassan Ennaciri, Daniel Betts, Cameron Haight, Chris Saunderson, etl. 26 Aug 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
These graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from https://www.redwood.com/resource/gartner-soaps-mq/.
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