Proactive Workload Monitoring

Run hands-free automation and gain enterprise-wide transparency with Redwood.

Monitor All Your Workflows in Real Time

  • Gain insight into performance and status from system-wide views down to individual processes
  • Visually follow real-time progress of workflow processes and status
  • Focus on what really matters with configurable dashboards and user or role-specific views
  • Track the health and performance of every automated process

Recognize and Resolve Issues Faster

  • Self-Recover

    Make processes resilient with intelligent self-remediation that reduces manual intervention
  • Notify

    Eliminate “job-watching” with alerts through email, SMS or apps such as Microsoft Teams and Slack
  • Escalate

    Ensure timely responses to notifications with automatic escalation
  • Track

    Coordinate support teams and document resolution through ticketing systems such as ServiceNow

Guarantee SLA Performance on Time, Every Time

  • Deliver promised performance of critical business workflows and processes with built-in SLA monitoring
  • You define which processes to track and set flexible deadline targets when they must start or complete
  • Integrated SLA module sends proactive notifications when processes have missed deadlines or are predicted to miss deadlines
  • Early warning allows you to resolve issues before they impact your internal or external customers

Report and Analyze Results

Easily create and publish detailed ad-hoc and scheduled reports with Redwood’s integrated report builder. Share process automation data with your BI systems for interactive analysis.