Proactive Workload Monitoring

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Monitor All Your Workflows in Real Time

  • Gain insight into performance and status from system-wide views down to individual processes
  • Visually follow real-time progress of workflow processes and status
  • Focus on what really matters with configurable dashboards and user or role-specific views
  • Track the health and performance of every automated process

Recognize and Resolve Issues Faster

Make processes resilient with intelligent self-remediation that reduces manual intervention
Eliminate “job-watching” with alerts through email, SMS or apps such as Microsoft Teams and Slack
Ensure timely responses to notifications with automatic escalation
Coordinate support teams and document resolution through ticketing systems such as ServiceNow

Guarantee SLA Performance on Time, Every Time

  • Deliver promised performance of critical business workflows and processes with built-in SLA monitoring
  • You define which processes to track and set flexible deadline targets when they must start or complete
  • Integrated SLA module sends proactive notifications when processes have missed deadlines or are predicted to miss deadlines
  • Early warning allows you to resolve issues before they impact your internal or external customers

Report and Analyze Results

Easily create and publish detailed ad-hoc and scheduled reports with Redwood’s integrated report builder. Share process automation data with your BI systems for interactive analysis.

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