Elevated customer commitment
Ensuring your business processes run successfully is key to achieving critical business objectives.
Redwood Software’s team of knowledgeable and friendly customer service experts provides rapid response and swift solutions for any issue or concern.
Receive a timely response to all inquiries
The Best Solution Backed By The Best Team
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24/7 global support
Accessible via email, chat or the web, get around-the-clock support with team members available across global time zones to provide quality and timely customer service.
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Proactive issue handling
Redwood proactively conducts a support analysis on your account twice annually to review your support ticket patterns and offer training to help your team minimize future concerns.
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Dedicated expert oversight
In addition to the standard support process, you receive a dedicated engineer who reviews and monitors your support requests. This unique, personalized approach guarantees no issue goes unaddressed.
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Added upgrade support
Ensure the most up-to-date security and newest features without interrupting operations. Get a customized plan for upgrading plus four hours of consulting support with additional support available for a nominal fee.
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Migration Support
Automated migration tools and professional services to import custom objects from point solutions and legacy workload automation software.
The interaction, collaboration and continuous communication were immediate. And they continue to deliver with ongoing support. Thank you, Redwood!
Danny McCarthy, IT Director
Solutions
Company
Automate Any Process, Anywhere.
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