According to Gartner, AI agents will soon initiate half of all Service Orchestration and Automation Platform (SOAP) activity. Find out how to build a reliable execution layer that maintains enterprise permissions, visibility and control as autonomy grows.
Redwood Software ranked first in four out of five Use Cases and tied for first in the fifth Use Case in the 2026 Gartner® Critical Capabilities for SOAP report. Uncover key analyst insights and see how Redwood accelerates your path to the autonomous enterprise.
Discover why Redwood Software was named a Leader in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP) for the third consecutive year. Gain insights into the evaluation criteria and see why Redwood was again positioned furthest for Completeness of Vision.
Hybrid IT is now an approach that is widely used by most companies to effectively manage their business operations. But running systems and applications across public and private cloud and on-premises technology brings additional complexity that needs to be managed. For a digital business to be competitive, it needs workload automation and orchestration technology that goes beyond the traditional capabilities of legacy workload or scheduling tools to effectively deal with the range of systems and applications and the growing number of technology types being used.
Achieving autonomous SAP production planning remains an elusive goal for manufacturers, with only 20% currently feeling prepared to execute on AI-driven automation. Discover the core infrastructure bottlenecks, from fragmented data to manual exception handling, stalling progress and learn how to clear the path forward.
Most manufacturing automation stops at system boundaries, leaving critical exception handling to slow, manual processes. Learn how orchestration connects your data workflows to build a resilient, AI-ready operating model.
New research reveals that a significant perception gap exists between manufacturing leadership and front-line teams regarding automation maturity. Focusing on the handoffs between systems can bridge this divide and prepare your manufacturing operations for AI and agentic systems.
Bridging the gap between AI investment and operational readiness requires a shift from manual coordination to event-driven orchestration. Find out why your automation maturity, not your model selection, is the true bottleneck for scaling AI across manufacturing operations.
AI technologies are delivering measurable gains across the manufacturing industry, yet many organizations struggle to scale beyond isolated use cases. Redwood Software research reveals that fragmented data movement, manual exception handling and time-based synchronization are limiting the impact of AI systems in the industry.
Learn why siloed automation can cause some manufacturing KPIs to lag. Shift from localized workflows to end-to-end orchestration to close the gap between operational gains and cross-functional stability.
Modern automation has evolved from technical scripting to a strategic orchestrator of end-to-end business and IT processes. Empower your team to thrive in the SOAP era by shifting focus from task-based execution to service ownership and platform thinking.
7 in 10 manufacturers are stuck in mid-stage automation maturity. Explore more findings from Redwood Software’s latest research, and discover how to break through this ceiling and resolve common bottlenecks with event-driven orchestration.
Finding and implementing automation solutions is no longer the challenge most enterprises face. Data from Redwood Software’s “Enterprise automation index 2026” makes this clear. Investment in automation continues to rise, and the majority view it as mission-critical. Yet, fewer than 6% of organizations have achieved autonomous automation in any core business process. That’s a substantial gap between intent and outcome.This points to a deeper issue: Many organizations have automated tasks and implemented point solutions,
Service Orchestration and Automation Platforms (SOAP) unify fragmented silos to support the five critical Use Cases defined in the 2025 Gartner Critical Capabilities report. See how orchestrating IT workloads, data and DevOps pipelines empowers you to scale automation without increasing operational complexity.
Build a credible business case for Service Orchestration and Automation Platforms (SOAP) using the 2025 Gartner® Critical Capabilities for SOAP report. Map five operational Use Cases directly to your P&L to drive resilience, agility and verifiable ROI.
Moving from isolated task automation to true enterprise orchestration requires a strategic evolution similar to the shift toward autonomous vehicles. Discover the five stages of maturity automation maturity and how to advance your operations toward intelligent, service-centric outcomes.
Look beyond a vendor’s dot on the Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms to understand the true strategic value of the report. Learn how to interpret the Ability to Execute and Completeness of Vision axes to make smarter, long-term automation investments.
See why your legacy automation tools may struggle to manage modern hybrid cloud complexity and put business outcomes at risk. Learn the new rules defining modern orchestration platforms, from event-driven design to AI enablement.
Despite increased spending on automation, nearly 40% of teams admit they aren’t ready to implement AI. Learn what the most mature organizations do to prepare their systems and processes for successful AI adoption.
The Service Orchestration and Automation Platform (SOAP) market has expanded fast. In parallel with that growth, vendors have been vying for Leader positions in the Gartner® Magic Quadrant™ for SOAP since 2024. But with feature lists that sound nearly identical, it can be hard to tell which solutions truly enable end-to-end orchestration across complex enterprise environments. One way to tell is to look at integration. The best SOAPs aren’t just job schedulers with APIs.
Evaluate Service Orchestration and Automation Platforms (SOAPs) with a scorecard inspired by Gartner’s® Critical Capabilities for SOAPs report. Apply this practical framework to assess vendors against your specific business priorities and select the best solution for your needs.
Get a practical framework for selecting the right Service Orchestration and Automation Platform (SOAP) for your enterprise. Learn how to evaluate vendors on critical criteria like scalability, hybrid orchestration and AI-powered productivity to make a strategic decision.
Find out why increased automation spending often fails to deliver ROI and the execution pitfalls that derail most strategies. Learn the four common traps of underperforming automation and what to do to transform your investment into a true growth lever.
While 69% of organizations call automation mission-critical, only 10% prioritize it at the executive level, creating a major gap between strategy and execution. Unpack why this disconnect isn’t a funding issue but a failure of ownership and how top performers succeed by treating automation as a core operating capability aligned with business outcomes.
New research from Redwood Software finds agentic AI is scaling faster than the integration, ownership and governance necessary to run it with confidence.
